Hi everyone and welcome to this episode on the Agile Atelier podcast. Today, I’ll be talking to Heidi Helfand about Dynamic Reteaming, which is also the title of the book she has authored. Heidi coaches software development teams using practical, people-focused techniques, with the goal of building resilient organizations as they double and triple in size. She is currently the Director of Product and Technology Excellence at Procore Technologies. She draws on her vast experience from coaching there, as well as at AppFolio and Citrix Online, where Heidi was on the original development team that invented GoToMeeting and GoToWebinar.
In this episode, we talk about a wide-ranging scope of topics that start with team and organizational change across different levels, the five different patterns of reteaming, William Bridges’ book on transitions, and how Tuckman’s stages of team development misses “stagnating”. Heidi then shares her experience on how she thinks about and deals with change at work, and some techniques that she uses, such as team calibration sessions, the story of our team exercise, and the market of skills activity created by Lyssa Adkins. We touch on what focusing on people over systems means and how it can be done, as well as the idea of panarchy, where ecocycles connect ecology with layers of human change. Lastly, we discuss what transitions can look like, with the help of William Bridges’ model, the importance of feedback loops, and how self-selection can aid in change management.
During this episode, Heidi mentioned the books Daring Greatly: How the Courage to Be Vulnerable Transforms the Way We Live, Love, Parent, and Lead by Brenee Brown, Managing Transitions: Making the Most of Change by William Bridges and Susan Bridges, Panarchy: Understanding Transformations in Human and Natural Systems by Lance H. Gunderson and C.S. Holling, and Creating Great Teams: How Self-Selection Lets People Excel by Sandy Mamoli and David Mole. You can connect with Heidi on LinkedIn and Twitter.
There’s always fear involved in any change, but when you include people in the reteaming decisions, they have more ownership over the final result.HEIDI HELFAND ON THE AGILE ATELIER PODCAST